Every day, scam artists are at work targeting millions of people in an attempt to steal money or confidential banking information. This is alarming to think about, but you are protected through Mountain Valley Bank. We are here to help you with any transactions you did not authorize.
- We are watching out for you – we partner with Fraud Watch Services to offer 24/7 monitoring of transactions completed with your Mountain Valley Bank Debit and Credit Cards.
- You have Zero Liability – Mountain Valley Bank will reimburse you 100% of fraud losses due to unauthorized activity on your debit and/or credit cards.
- Who can help you? We have personal bankers available at each of our Bank Locations to personally assist you one on one with the transaction dispute process for your debit cards and they will provide you with a replacement debit card that same day.
- Mountain Valley Bank is closed, what can I do? After Hours…No Problem!
For your credit card needs, call 1-800-788-9524 ~ For your debit card needs, call 1-800-264-5578 Or if you are out of the country, call 1-701-461-2551.
My Mobile Money – Take control of your debit card with My Mobile Money which allows you to turn off and on your debit card with your finger. You can also establish controls and alerts to prevent and notify you of unauthorized activity. Download the app today! Android users click here iTunes users click here
If you have any additional questions regarding Mountain Valley Bank’s card services, please contact Bank Card Services at (308) 632-7004.